Customer Service

Customer Service: Structure and Differentiators

The Customer Service sector is responsible for after-sales support and assisting the commercial department, monitoring all stages of the service cycle, from the issuance of the contract to the delivery of products to international destinations.

To meet the diversity of Seara's client base and high volume of exports, the team was structured with a focus on specific markets. This organization allows for understanding the particularities of each country or region and adapting services to different demands and expectations.

The dedicated team ensures agile, personalized, and efficient service in all phases of the process.